Refund & Returns Policy
Our policy for training packages, merchandise, digital courses and camp registrations.
1. Private Lessons & Training Packages
Individual training sessions and multi-session package purchases are non-refundable once the workout has commenced. If an athlete cannot complete a multi-session package due to a verified medical reason or relocation, remaining unused sessions may be converted into a store credit or transferred to another family member.
2. Physical Merchandise Returns (30 Days)
Official ATTACK apparel (hoodies, shirts, shorts) may be returned or exchanged within 30 days of delivery provided the items are in original, unworn condition with tags attached. Return shipping is free for exchanges.
3. Digital Courses & Downloadable Products
Due to the immediate access granted upon purchase, digital playbooks and video masterclasses are generally non-refundable once downloaded. If you experience technical access issues, our support team will resolve them promptly.
4. Breakthrough Camp Registration Refunds
Breakthrough Basketball Camps follow the official Breakthrough Basketball camp refund guidelines. Cancellations made at least 14 days prior to camp start are eligible for a full refund minus any standard administrative fee.
5. Requesting a Refund
To request a refund or return, please email [email protected] with your order confirmation number and reason for the request.